Refund Policy

1. Eligibility

Since all products are printed on order, refunds or replacements are applicable only in the following cases:

• Damaged product received

• Wrong product delivered

2. Reporting Timeline

• Issues must be reported within 24 hours of delivery

• Contact us via WhatsApp or email with:

  • Order ID

  • Clear images/video of the issue

3. Resolution

After verification, we will offer:

• Replacement, or

• Refund, depending on the situation

4. Non-Eligible Cases

Refunds or replacements will not be provided for:

• Change of mind

• Minor color variations

• Damage caused after delivery

• Incorrect size selected by the customer

5. Refund Processing

Approved refunds will be processed to the original payment method within 5–7 working days.